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Mark Molander -- User Experience at the IBM Bladecenter
User Experience At The IBM Bladecenter, February 4, 2010
Mark Molander, User Experience Architect for IBM System x and BladeCenter, discussed how usability and user experience have been supported and implemented in IBM's BladeCenter line of servers. He and the usability team described the various methods, UI designs, and user evaluations they have done since it's first concepts, initially driven by hardware human factors over 10 years ago. There have been many usability success stories, interesting situations and findings, and a lot of major challenges along the way. All user touchpoints of the user experience, such as hardware, software, information, web, etc. were addressed.
Dr. Anne McLaughlin titled “Human Factors Needs in Farm Work: Ideas and Variables to Consider"
Date: Monday, May 11, 2009.Tour of Sharon Harris Control Room Simulator
Date: Friday, April 3, 2009Lecture by Dr. Celeste Mayer titled "Human Factors Challenges and Opportunities in Health Care"
Date: Thursday, March 19, 2009HFES Carolina Chapter Social at Hibernian Restaurant & Irish Pub
Date: Thursday, February 26, 2009Invited Speaker - Dr. Richard Pak (Clemson University)
Date: Tue Jan 13Annual Holiday Party
12/17Invited Speaker - Dr. Celestine Ntuen (NC A&T University)
11/21 Time: 11:30a-12:30pmTour and overview of Ergonomics Center of North Carolina,
Date: 10/30NC State Alumni Dinner - HFES Annual Meeting
Date: 9/22-26
Preview of Student Lectures for Annual Meeting
Date: Monday, 9/15HFES Carolina and NCSU/NC A&T Student Chapters Meeting and Seminar - June 20, 2008
When: June 20, 2008, 11:30a-12:45pm
Where: HumanCentric
(Attendance is limited to 30 persons for this event. Please confirm attendance with Miranda Capra .)
Professor Younho Seong of the Department of Industrial & Systems Engineering at NC A&T will give a presentation on his recent research on the effects of decision aid quality on user trust and performance in tactical applications. This talk will emphasize the need to calibrate human trust in automated aids for effective performance (see abstract below).
This will be a "brown bag" seminar with refreshments served by the Carolina Chapter. Local and Student Chapter announcements will made from 11:30a-11:45. The presentation will run from 11:45a-12:30pm. This event will take place at HumanCentric's new location in Cary, 200 MacKenan Drive, Cary, North Carolina 27511 (for directions, see http://www.humancentric.com/contact.php). We hope to see you there!
Dave Kaber
HFES Carolina Chapter President
Supporting Human Judgment and Decision Making Performance / Trust Calibration with Decision Aids and Sensemaking
Younho Seong
Department of Industrial & Systems Engineering
North Carolina A&T State University
There is a rich history theoretically as well as empirically in the field of sociology on definitions and role of trust with its importance. Recently, there are also a few studies of trust in human machine interaction. Previous studies on trust in automated systems revealed that characteristics of automated systems affected human trust in the systems, which in turn impacted utilization of the systems. These studies provided a useful conceptual map existed between automated systems and human operators. However, none of these studies attempted to calibrate human trust so that automated systems could be better utilized. A better utilization of automated systems may lead to better performance in human judgment. Computerized decision aids are designed to support human operators’ decision making activities in a variety of contexts including medicine, military command and control, and aviation industry. One common characteristic of these systems is of the role of the decision aid, integrating a variety of measured information to produce a simple form of more meaningful information that can be used to support human operators’ judgment about environmental states of interest. When these aids malfunction, the decision makers may ignore the aid due to the lack of trust in the aid. This study examines the effect of automated decision aids of varying quality in producing environmental estimates, and investigates the effect of meta-information in supporting judgment performance of human operators’ with the decision aids and calibrating human trust in such aids. A Lens Model based feedback is used to provide meta-information about the decision aid. An aircraft identification task is performed under varying conditions of aid quality and the presence of meta-information. Results show that performance, as well as assessments of trust in the aid, are affected by the decision aid’s quality. More importantly, participants given with the meta-information performed significantly better than those without it. Results indicate that human operators can compensate for a poor performing aid when meta-information is available. Further, operators’ trust was better calibrated corresponding to the decision aid’s quality. In addition, a brief discussion of on-going project supported by Army Research Laboratory will be provided.
Brief bio:
2002 – current: Assistant Professor at the Department of Industrial & Systems Engineering, North Carolina A&T State University.
Research Associate: Center for Human Machine Studies.
Research Associate: Center for Human Centric Command and Control Decision Making
Research Associate: Institute for Public Health
Ph.D. 2002. State University of New York at Buffalo.
Research interests: Since joining the current department, he has been an active researcher in the field of cognitive systems engineering, ecological perspective on human judgment and decision making, human trust in automation, human–robot interaction, sensemaking and human judgment and decision making in dynamic and uncertain environment, and training implications.
Spring Picnic - Saturday, May 3, 2008
Dear HFES Carolina and Regional Student Chapter Members
The Carolina Chapter of HFES will be hosting a Spring Social event this year. The Chapter is inviting all regional student chapters (NC State, NC A&T and Clemson) to meet for a BBQ and soccer match to celebrate the completion of another semester, the 1st quarter, etc.
Date and Time: Saturday, May 3rd, 12:00-3:00pm
Location: Williams Park, 6601 Lead Mine Rd, Raleigh, NC 27612 (Google maps)
The BBQ will start at noon. The HFES Carolina Chapter will provide hamburgers, veggie burgers, hot dogs, buns, condiments, plates, utensils and charcoal. Members and friends are asked to bring a dish to pass, chips or sodas.
A student vs. local member soccer match will start at 1pm. The Carolina Chapter will bring the ball, cones and team sashes. The match will be refereed by a local certified soccer referee. Please join us to play on your team or pull for your favorite side!!
If you plan to attend this event, please RSVP to Miranda Capra with the number in your party, as well as your dish to pass or accompaniment. Families and friends are welcome! Your RSVP will help us ensure there is adequate food for everyone.
Thanks for your continuing interest in HFES and we hope to see you at the Social!
Dave Kaber, HFES Carolina Chapter President
Mica Endsley - Thursday April 10, 2008
NOTE: Dr. Endsley will also be giving a talk on Friday - see below for details
A Special Evening with Mica Endsley
Hosted by the Carolina Chapter of HFES
April 10, 2008, 6:30-8:30pm
Topic: Situation Awareness Oriented Design
Hi5 Restaurant, Raleigh, NC ( http://www.hi5raleigh.com/ )
RSVP Required, 27 spots left - all replies to
Miranda Capra
The Carolina Chapter will host an informal talk by Mica Endsley and a buffet meal plus cash bar at Hi5 Restaurant. Dr. Endsley will speak on her current research on situation awareness in complex systems (Please note: This talk will be related to a second, formal talk on Friday, 4/11, at NC State. You will receive a separate announcement for this event.)
The evening event is open to all Carolina Chapter members and students and their guests. Your out-of-pocket meal costs are $15 per HFES Carolina member, $10/student, and $20/guest. The cost covers the meal charges only. All drinks must be purchased through the cash bar. Meal costs will be payable by cash or check at the door of the event. You will receive a name badge.
The Carolina Chapter is subsidizing $5 of the meal cost for its members and students. Chapter membership and student status (via student ID) will be verified. (Current members will also have the opportunity to update their membership and pay annual dues at the meeting. New members are welcome. Annual membership dues for the local chapter are $10 for professionals. Chapter dues for all students are waived.)
For information about how to join HFES Carolina, see our membership page. You can bring your dues and membership form with you to the event.
Hope to see you there!
Dave Kaber
HFES Carolina Chapter President
From the SA Technologies website: Dr. Mica Endsley is recognized as a pioneer and world leader in the study and application of situation awareness in advanced systems. The author of over 200 scientific articles and reports on situation awareness, Dr. Endsley's writing is often cited in professional journals. She is the co-author of Designing for Situation Awareness and speaks extensively at conferences. Dr. Endsley has a Ph.D. in Industrial and Systems Engineering from the University of Southern California. She is a registered Professional Engineer (PE) and Certified Professional Ergonomist (CPE).
Mica Endsley - April 11, 2008
NOTE: Dr. Endsley will also be giving a talk on Thursday - see above for details
Title: Situation Awareness in Cognitive Modeling and Decision Support
Location: NCSU Daniels Hall 407
Time: Fri Apr 11, 11:30-12:30
This event is co-sponsored by HFES Carolina Chapter, NCSU HFES student chapter, and the NCSU ISE department, and is open to all faculty, students and HFES members. For information about how to join HFES Carolina, see our membership page. You can bring your dues and membership form with you to the event.
ABSTRACT for Fridays talk
Situation awareness is a fundamental construct driving human decision making in complex and dynamic environments. Several studies indicate that achieving adequate situation awareness is one of the most central and difficult portions of decision makers jobs in many domains. An examination of the underlying factors associated with situation awareness provides an integrated perspective for addressing system design issues. This perspective focuses on the means by which the human operator maintains an on-going representation of the state of the environment. To be effective, system designs, including decision support tools, must keep the operator at a high level of situation awareness, allowing for effective oversight and or interaction with the tools to achieve operational objectives.
In addition, an understanding of situation awareness provides new insights into the development of decision support tools and cognitive models. Criteria for computational models of SA will be discussed. Research that explores methods for eliciting and modeling human situational will be presented, as well as an approach to decision aiding that focuses on SA-oriented design.
BIO (from the SA Technologies website)
Dr. Mica Endsley is recognized as a pioneer and world leader in the study and application of situation awareness in advanced systems. The author of over 200 scientific articles and reports on situation awareness, Dr. Endsleys writing is often cited in professional journals. She is the co-author of Designing for Situation Awareness and speaks extensively at conferences. Dr. Endsley has a Ph.D. in Industrial and Systems Engineering from the University of Southern California. She is a registered Professional Engineer (PE) and Certified Professional Ergonomist (CPE).
Design Case Studies - March 27, 2008
Faculty from the College of Design at NCSU have graciously offered to give a collection of presentations next week at NCSU. They are interested in sharing their research and design ideas with the HFES community.
Time: Thursday, March 27, 5:30-8:00pm
Location: Kamphoefner Hall, College of Design complex, Burns Auditorium, NCSU
There will be a reception (with refreshments) in the lobby area of the Burns Auditorium from 5:30-6pm.
Professor Haig Khachatoorian will moderate this event. Presentations will begin at 6pm and will include the following:
If you plan to attend the reception, please let Miranda Capra know so that adequate refreshments are available.
Dave Kaber, HFES Carolina Chapter President
John Deere Turf Care - Plant Tour & Presentation
Thursday Feb 14th at 1:30 pm
RSVP IS REQUIRED, limit of 30 people. To attend, send an email to Jason Low.
Address
John Deere Turf Care
6501 NC Highway 55
Fuquay Varina, NC 27526
Note: Use the above address at MapQuest/etc to print directions
from your starting point
Attire
Normal long pants, safety glasses & hearing protection.This will be a joint meeting of SME, IIE and HFES. SME arranged this tour and invited HFES and IIE (thanks!)
Wickens Talk - January 25, 2008
Time: Fri Jan 25 11:30-12:30pm
Location: Daniels 218, NCSU
He will be meeting with graduate students from 10:00-10:45 in Daniels 401.
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